Top Qualities to Look for in a HVAC Service Company

With your heating and cooling equipment running 24/7 through all four seasons, you will inevitably need to find an HVAC service company. And if you're like most people, you don't know the first thing about a furnace or air conditioning equipment. How will you really know if your furnace needs a new heat exchanger or if your air conditioning equipment needs a new compressor? What if you go with a company that's within your budget, only be charged for something you don't need? It comes down to trust. Read on to learn the top qualities to look for in an HVAC service company.


HVAC Tech in Short Standing Next to AC Number of Years in Business

The number of years a company has provided cooling and heating services in Magnolia, TX, says a lot. For one, they will be known by other homeowners in the community and will have references from satisfied customers. The number of years a company has been in business is also important because heating and cooling equipment comes with 5-year, 7-year, and even 10-year warranties. You want a company that has been around and will continue to be around to service those warranties. If an HVAC company goes out of business, the warranty you purchased from them is no longer valid.

Before you sign a work order or service contract, also ask the company for their number of employees. If they only have a few employees, you're probably dealing with a new company. Sometimes an employee may leave a well-established HVAC company and start their own company. This person may be great at installing HVAC equipment, but not have the business acumen to run a successful company. The entrepreneurial spirit should be admired. But if this person goes out of business, they will not be around to service your equipment or honor service contracts or warranties.


HVAC Equipment Supplier Relationships

Cooling and heating contractors in Magnolia, who have been around a while, have strong relationships with all the top HVAC equipment brands. Because of their strong relationships, HVAC service companies get the best pricing on cooling and heating equipment. To be competitive, these heating contractors pass along the best pricing to their customers. If you're offered equipment by an HVAC company and don't recognize the brand name, think twice about working with that company. If you're not familiar with the top HVAC equipment brands, go online and research Consumer Reports for information.


HVAC Tech Checking HVAC System with Device
HVAC Equipment Manufacturer Certifications

HVAC companies need to be authorized by the equipment brands to install their equipment. For this reason, equipment brands offer certification courses on the latest technologies and products. It is in the equipment brand's best interest to certify HVAC service companies, so their equipment is installed right. By passing certification tests, this says something about the quality of the HVAC service company. Beyond equipment brand certifications, HVAC service companies can obtain certifications from North American Technician Excellence (NATE). NATE is the leading certification group for the entire heating, ventilation, and air conditioning industry.


Emergency Repair Service

One last thing to look for is if the HVAC company offers 24/7 emergency heating and air conditioning repair. Not all HVAC companies offer this service. All of the large and reputable companies offer this and have someone near a phone to take your call. Before you purchase equipment, check the company website to make sure this service is available. You never know when you may need service, and you don't want to wait a day or two in the cold or heat to get your HVAC equipment working.


To learn more about the top qualities to look for in an HVAC company, call Wright Air Conditioning & Heating at 281-259-5562.